Responsibility.
If for some reason you cannot deliver, you automatically start to look for ways to make it up to the other person. Apologies are not enough. Excuses and rationalizations are totally unacceptable. You will not quite be able to live with yourself until you have made restitution. You don’t want to let people down, and you will work very hard to fulfill all your responsibilities and keep your word.
想方设法来弥补
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